Effective Date: [10 June 2025]
Welcome to Support Shifts! These Terms of Service (“Terms”) govern your use of our website located at https://supportshifts.com/ (“Site”) and any related services provided by Support Shifts (“we”, “our”, or “us”). By accessing or using the Site, you agree to be bound by these Terms.
1. Use of Our Site
You agree to use Support Shifts for lawful purposes only. You must not use the Site in a way that:
- Violates any applicable laws or regulations
- Infringes on the rights of others
- Attempts to gain unauthorized access to other users’ accounts or data
- Distributes spam, malware, or harmful content
We reserve the right to suspend or terminate your access if we believe your behavior violates these Terms.
2. User Accounts
To access certain features, you may need to create an account. You are responsible for:
- Keeping your login credentials secure
- All activities that occur under your account
We may, at our discretion, disable your account if we detect suspicious or abusive activity.
3. Job Listings and Resources
Support Shifts shares customer support job opportunities, career resources, and educational content.
- We are not a direct employer unless explicitly stated.
- We do our best to ensure accuracy, but we do not guarantee the availability, legitimacy, or outcomes of any job postings shared.
- Users are encouraged to research and verify opportunities before applying or engaging further.
4. Intellectual Property
All content on the Site—including text, graphics, logos, blog articles, and resources—is the property of Support Shifts or its content creators and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, or republish our content without written permission.
5. Third-Party Links
The Site may include links to third-party websites. We are not responsible for:
- The accuracy or content of third-party websites
- Any transactions or agreements made through those sites
Use third-party sites at your own risk.
6. Disclaimer
The information provided by Support Shifts is for general informational purposes only. While we strive to keep content up to date, we make no warranties or representations regarding the completeness, accuracy, or reliability of the content.
7. Limitation of Liability
Support Shifts will not be held liable for any indirect, incidental, or consequential damages resulting from:
- Use or inability to use the Site
- Any job application outcomes
- Loss of data, income, or opportunities
You use the Site at your own risk.
8. Modifications to Terms
We may update these Terms from time to time. We’ll notify users of significant changes through the Site. Continuing to use the Site after changes are posted means you accept the new Terms.
9. Governing Law
These Terms are governed by the laws of [insert your jurisdiction, e.g., South Africa]. Any disputes shall be handled in the courts located in [insert city or jurisdiction].
10. Contact Us
If you have any questions or concerns about these Terms, you can reach us HERE